Click the Search automatically option to allow Windows to look for an updated driver on the computer and the Internet. Click the Change settings button, click the Driver tab, then click the Update Driver button. If the touchpad device is not working correctly, you can try updating the drivers. If it does, turn your wireless card back on and use the utility on the following link to prevent Windows 10 from automatically updating the Synaptics driver. Open the Synaptics settings panel, disable SmartSense or PalmCheck and then check if the touchpad will now work with a keyboard key held down. How do I fix my mouse not moving when typing? With your touchscreen or mouse, open Settings and go to Devices > Touchpad and make sure the toggle switch at the top is toggled On. How do I enable my touchpad on Windows 10? NOTE: If the keyboard and touchpad are functional in Safe Mode then this is likely a software issue. Start the computer in Safe Mode and confirm if the keyboard and touchpad are functional. Try holding down the Fn key and press the F1 key to see if the touchpad and touchpad buttons are re-enabled. Why is my keyboard and touchpad not working? In its right-pane double-click on PalmDetectConfig to edit its value.Go to HKEY_LOCAL_MACHINE configuration key.